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IPod kills Dell's digital music player, the Ditty -The
Ditty is dead. The last remaining product in Dell Inc.'s line of digital
music players has been discontinued after unsuccessfully challenging the dominance
of the iPod for three years. The iPod has withstood the assault of many
a challenger, keeping a tight grip on the market, especially in the United States.
Apple Computer Inc.'s fashion sense and marketing savvy have helped. And
Apple recognized one thing that Dell and others didn't: Consumers didn't want
a lot of choices. Dell's Ditty was part of a group of music players and
software programs that worked on a common platform designed by Microsoft Corp. The
iPod, meanwhile, is a "closed loop" device, as technologists call it.
The gadget only works with Apple's iTunes software, and downloads from the iTunes
online store won't play on any other portable player. Dell and other music
player makers had to label their devices so consumers would understand that they
would play music from a set of Microsoft-approved online stores. Ipod buyers had
only one choice for an online store and didn't have to think about shopping around. In
short, the iPod was easier to use. Dell and Microsoft thought that the digital
music player business would be like the PC business, where software developers
and gadget makers all create products around a common platform, Microsoft Windows.
But it hasn't worked out that way. "They're two different things, as
customers plainly recognize," author Nick Carr wrote last month on his blog,
Rough Type. PCs have to do lots of different things. Music players simply
have to play music well. Microsoft has recognized this, unveiling plans
this year for a media player called Zune that would be linked to its own download
service. Dell, meanwhile, has decided to concentrate on markets where it
believes it can make more of a difference. "We want to put more emphasis
in our more core areas of TVs, printers and PCs," said spokesman Venancio
Figueroa. "Those focus areas are places where we can deliver value and a
great experience to customers." Dell will still sell other manufacturers'
digital music players through its site, and it will continue to offer technical
support for its own players. Dell shares fell 8 cents to $21.64 Wednesday.
Its digital music player sales represented a tiny fraction of its overall revenue.
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